Privacy Policy

Last updated: July 2026

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About This Policy

This Privacy Policy describes how Australia Ready collects, uses, stores, and protects your personal information. Australia Ready is a registered business name of Osborne Peak Holdings Pty Ltd (ABN 44 697 565 101). We are committed to respecting your privacy and complying with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

This policy applies to all personal information we collect through:

Information We Collect

Information You Provide

Information Collected Automatically

What We Do NOT Collect

We do NOT store credit card or payment card details. Payment processing is handled entirely by our third-party payment provider, Payhip.

How We Use Your Information

We use personal information for the following purposes:

We will not use your information for any purpose not listed above without first obtaining your consent.

Email Marketing

How You Sign Up

When you purchase a guide or subscribe to our email list, we collect your name and email address for marketing communications.

Our Email Provider: MailerLite

We use MailerLite to manage our email marketing. MailerLite is an EU-based email service provider and holds your email address and marketing preferences.

Unsubscribing

Every email we send includes an "unsubscribe" link. You can unsubscribe from marketing emails at any time by clicking that link. You will be removed from our mailing list immediately.

Compliance with Spam Act 2003

All marketing emails comply with the Spam Act 2003 (Cth):

Third-Party Services

We use the following third-party services. When we share your information with these providers, their own privacy policies apply:

Payhip (Payment Processing)

What: Payment card processing and transaction management
Where: United Kingdom
What they see: Your name, email, and payment transaction details (but not full card details in our system)
Privacy: Payhip's privacy policy governs their handling of payment data

MailerLite (Email Marketing)

What: Email list management and campaign delivery
Where: European Union / Lithuania
What they see: Your name, email address, and email engagement data (opens, clicks)
Privacy: MailerLite's privacy policy governs their data handling

Netlify (Website Hosting)

What: Website server and hosting
Where: United States
What they see: IP addresses, browser data, and general server logs
Privacy: Netlify's privacy policy governs their data handling

Google Analytics (Analytics). If Used

What: Website traffic and user behavior analysis
Where: United States
What they see: Anonymized visit data, page views, session duration
Privacy: Google's privacy policy governs their data handling. We do not store personally identifiable information in Google Analytics.

Important Note on Third-Party Data

We do not sell your personal information to third parties. However, when you transact with us, your information is shared with payment processors and service providers as necessary to fulfill your purchase and provide services. We only work with reputable providers who maintain reasonable security standards.

Cookies

Our website may use cookies and similar technologies for:

Your Control

You can control cookies through your browser settings. Most browsers allow you to:

If you disable cookies, some website features may not function properly.

Data Security

We take reasonable steps to protect your personal information from unauthorized access, misuse, or disclosure:

However, no internet transmission is completely secure. While we implement reasonable security measures, we cannot guarantee absolute protection against all cyber risks. You use our website at your own risk.

Data Retention

Purchase Records

We retain purchase records (name, email, transaction ID) for 7 years to comply with Australian tax law (Australian Taxation Office record-keeping requirements).

Marketing Data

We retain your email address and marketing preferences in MailerLite until you unsubscribe. You can request deletion of marketing data at any time.

Website Analytics

Analytics data is typically aggregated and automatically deleted after 26 months.

Right to Request Deletion

You can request deletion of your marketing data at any time by emailing hello@australiaready.com.au. We will remove you from our email list and associated marketing databases.

Your Rights Under the Australian Privacy Principles

Under the Privacy Act 1988, you have the following rights:

Right to Access

You have the right to request a copy of the personal information we hold about you.

Right to Correction

You have the right to request that we correct any inaccurate or incomplete personal information.

Right to Lodge a Complaint

If you believe we have mishandled your personal information or breached your privacy rights, you can lodge a complaint.

How to Exercise Your Rights

Step 1: Email us at hello@australiaready.com.au with your request (access, correction, complaint).

Step 2: Provide clear details about what information you're requesting or why you're complaining.

Step 3: We will respond within 30 days with the information or explanation.

There is no charge for accessing or correcting your personal information (unless the request is manifestly unreasonable or excessive).

Complaints and External Escalation

Not Satisfied with Our Response?

If you lodge a privacy complaint with us and are not satisfied with our response, you have the right to escalate your complaint to an independent authority.

Office of the Australian Information Commissioner (OAIC)

You can lodge a complaint with the Office of the Australian Information Commissioner (OAIC), which oversees privacy compliance in Australia:

Website: oaic.gov.au
Complaint form: Available on the OAIC website

The OAIC will investigate your complaint and can issue compliance orders if they find we have breached the Privacy Act.

Overseas Disclosure

Some of your personal information may be processed by our third-party service providers located outside Australia:

By using our website and purchasing our products, you consent to your personal information being processed in these jurisdictions, which may have different privacy laws than Australia. We only work with providers with reasonable security standards.

Children

Our products and website are not directed at children under 18 years of age. We do not knowingly collect personal information from children.

If we become aware that we have collected information from a child without parental consent, we will delete that information promptly.

Changes to This Policy

We may update this Privacy Policy from time to time. Any material changes will be notified to you via email to the address on file.

Continued use of our website and products following such changes constitutes your acceptance of the updated policy.

Contact Us

If you have questions about this Privacy Policy, our privacy practices, or wish to exercise your privacy rights, please contact us:

Email: hello@australiaready.com.au

We aim to respond to all privacy inquiries within 30 days.